TERMS OF SERVICE
Effective Date: August 21, 2025
Last Updated: August 21, 2025
1. ACCEPTANCE OF TERMS
Welcome to SoulFlow (“SoulFlow,” “we,” “us,” or “our”). These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and SoulFlow regarding your access to and use of:
- Our website located at https://soul-flow.app (the “Website”)
- Our mobile applications (the “App”)
- All related services, features, content, and applications provided by us (collectively, the “Services”)
By accessing, downloading, installing, registering for, or using our Services in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all use of our Services.
2. ELIGIBILITY AND REGISTRATION
2.1 Age Requirement
You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to access or use our Services. By using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
2.2 Account Registration
To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Accept full responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
2.3 Account Restrictions
You may not:
- Create multiple accounts to circumvent restrictions
- Share your account credentials with others
- Use another person’s account without permission
- Create an account using false or misleading information
3. DESCRIPTION OF SERVICES
SoulFlow provides digital wellness and personal development tools, content, and resources designed to support your personal growth journey. Our Services may include but are not limited to:
- Educational content and resources
- Interactive tools and features
- Community features and forums
- Subscription-based premium content
- Personalized recommendations and insights
Important: Our Services are for informational, educational, and general wellness purposes only and are not intended to replace professional advice or treatment.
4. NO PROFESSIONAL ADVICE DISCLAIMER
4.1 General Disclaimer
SoulFlow does not provide medical, mental health, psychological, therapeutic, legal, financial, or any other professional advice. Our Services are designed for informational, educational, and general wellness purposes only.
4.2 Not a Substitute for Professional Care
The content, tools, and resources provided through our Services:
- Are not intended to diagnose, treat, cure, or prevent any medical or mental health condition
- Should not be used as a substitute for professional medical, psychological, or therapeutic treatment
- Do not establish a doctor-patient, therapist-client, or any other professional relationship
4.3 Professional Consultation Required
You acknowledge and agree that:
- You should always consult qualified professionals for medical, mental health, legal, or financial matters
- You will not rely solely on our Services for any decisions affecting your health, finances, or legal status
- If you are experiencing a mental health crisis or emergency, you will immediately contact emergency services or a crisis helpline
4.4 Use at Your Own Risk
You understand and acknowledge that you use all information and tools provided through our Services at your own risk and discretion.
5. USER CONTENT AND CONDUCT
5.1 User-Generated Content
You may have the opportunity to submit, post, or share content through our Services (“User Content”). You retain ownership of your User Content but grant us certain rights as described below.
5.2 License to User Content
By submitting User Content, you grant SoulFlow a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with our Services and business operations.
5.3 Content Standards
All User Content must comply with these standards:
- Be accurate and not misleading
- Comply with applicable laws and regulations
- Respect the intellectual property rights of others
- Not contain harmful, threatening, abusive, or offensive material
- Not contain personal information of others without consent
- Not promote illegal activities or self-harm
5.4 Prohibited Conduct
You agree not to:
- Use our Services for any unlawful, harmful, or fraudulent purpose
- Violate any applicable laws, regulations, or third-party rights
- Harass, abuse, or harm other users
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the operation of our Services
- Use automated tools to access our Services without permission
- Impersonate any person or entity
- Collect personal information from other users without consent
6. INTELLECTUAL PROPERTY RIGHTS
6.1 SoulFlow’s Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, audio, video, software, and their selection and arrangement, are owned by SoulFlow or our licensors and are protected by copyright, trademark, and other intellectual property laws.
6.2 Limited License to Users
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services for your personal, non-commercial use only.
6.3 Restrictions
You may not:
- Copy, modify, distribute, sell, or lease any part of our Services
- Reverse engineer or attempt to extract source code
- Remove or alter any proprietary notices
- Use our intellectual property for commercial purposes without written permission
7. SUBSCRIPTIONS, PAYMENTS, AND BILLING
7.1 Paid Services
Certain features of our Services may require payment of fees. All fees are in USD unless otherwise specified and are subject to applicable taxes.
7.2 Subscription Terms
- Subscriptions automatically renew unless cancelled before the renewal date
- You authorize us to charge your payment method for renewal fees
- We may change subscription prices with advance notice
- You are responsible for maintaining current payment information
7.3 Billing and Payment
- Fees are charged in advance and are non-refundable except as required by law
- We use third-party payment processors and are not responsible for their actions
- Failed payments may result in service suspension
- You are responsible for any charges from your financial institution
7.4 Cancellation and Refunds
- You may cancel your subscription at any time through your account settings
- Cancellation takes effect at the end of your current billing period
- Refunds are generally not provided except as required by applicable law
- We reserve the right to offer refunds at our discretion
8. PRIVACY AND DATA PROTECTION
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in our Privacy Policy.
9. THIRD-PARTY SERVICES AND LINKS
9.1 Third-Party Integration
Our Services may integrate with or contain links to third-party websites, applications, or services that are not owned or controlled by SoulFlow.
9.2 No Responsibility
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be responsible for any damage or loss caused by your use of any third-party services.
9.3 Your Responsibility
You are solely responsible for your interactions with third-party services and should review their terms and privacy policies before use.
10. DISCLAIMERS AND WARRANTIES
10.1 “AS IS” Basis
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND COURSE OF PERFORMANCE.
10.2 No Guarantee
We do not warrant that:
- The Services will meet your specific requirements
- The Services will be uninterrupted, timely, secure, or error-free
- Any information obtained through the Services will be accurate or reliable
- Defects in the Services will be corrected
10.3 Internet Risks
You understand that use of the Services involves transmission over the Internet and acknowledge the security risks inherent in such transmissions.
11. LIMITATION OF LIABILITY
11.1 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SOULFLOW, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES.
11.2 Cap on Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO SOULFLOW IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
11.3 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless SoulFlow and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any third-party rights
- Your User Content
- Your negligent or wrongful conduct
13. TERMINATION
13.1 Termination by You
You may terminate your account at any time by following the account closure process in your account settings or by contacting us.
13.2 Termination by Us
We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:
- Breach of these Terms
- Violation of applicable laws
- Fraudulent, abusive, or harmful conduct
- Extended periods of inactivity
13.3 Effect of Termination
Upon termination:
- Your right to use the Services will cease immediately
- We may delete your account and data (subject to our Privacy Policy)
- Provisions that should survive termination will remain in effect
14. DISPUTE RESOLUTION
14.1 Informal Resolution
Before initiating formal legal proceedings, you agree to first contact us to attempt to resolve any dispute informally.
14.2 Binding Arbitration
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration administered by a recognized arbitration organization in accordance with its rules.
14.3 Class Action Waiver
You agree that any arbitration shall be conducted on an individual basis and not as a class action, collective action, or representative proceeding.
15. GOVERNING LAW AND JURISDICTION
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law principles.
15.2 Jurisdiction
Subject to the arbitration provision above, any legal action or proceeding shall be brought exclusively in the courts located in Tel Aviv, Israel, and you consent to the personal jurisdiction of such courts.
16. GENERAL PROVISIONS
16.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and SoulFlow regarding the Services and supersede all prior or contemporaneous communications.
16.2 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
16.3 Waiver
No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term or condition.
16.4 Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
16.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government action.
16.6 Export Control
You agree to comply with all applicable export control laws and regulations.
17. UPDATES TO TERMS
17.1 Right to Modify
We reserve the right to modify these Terms at any time. We will provide notice of material changes by:
- Posting the updated Terms on our Website
- Sending notification through the Services or via email
- Other reasonable means as determined by us
17.2 Effective Date
Updated Terms will become effective on the date specified in the updated Terms or, if no date is specified, upon posting.
17.3 Continued Use
Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.
18. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
Email: support@soul-flow.app
Website: https://soul-flow.app
For legal notices and formal communications, please use the contact information above and clearly mark your correspondence as “Legal Notice.”
These Terms of Service are effective as of the date stated above and apply to all users of SoulFlow’s Services.
Last updated: August 21, 2025